BSI launches the Inclusive Service Kitemark™ to help organizations demonstrate their commitment to vulnerable consumers >
BSI, the business standards and improvement company, today launches the Kitemark™ for inclusive service to provide assurance that organizations are providing an inclusive and flexible service that is available, usable and accessible to all consumers equally – regardless of personal circumstances. Amid the cost of living crisis as the price of utility bills increases, and the growing number of vulnerable adults living in the UK , protecting vulnerable consumers has never been so critical.
