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Process and business improvement
Effective and efficient processes are one of the most important factors in business today For some organizations, adopting an improvement methodology such as Lean Six Sigma may be too detailed, time consuming or unsuitable for your processes These courses aim to fill this gap, helping you to understand alternative process and business improvement techniques
Process Improvement: Practitioner
You will gain first-hand experience of the approaches and tools necessary for effective process improvement, learning efficient, simple-to-use and logical approaches to organizational problem solving and process improvement Although the case study adopts
a quality perspective, it can be understood from all disciplines and therefore the tools and techniques covered during the course are applicable to any process By developing your knowledge and skill in this important area, you will be able to deploy a framework that works effectively for your organization
Duration 3 days includes optional online exam Process Improvement: Auditor
Internal or lead auditors who have attended the Process Improvement Practitioner course (or equivalent) can attend this course to extend current auditing skills by focusing specifically on how to assess and report process improvement within an organization
Gain the knowledge and develop the necessary skills for auditing process improvement activities, covering reactive, incremental and stepped change improvements You will audit a comprehensive case study from a quality perspective, with the auditing methods covered in the course applying to any discipline
Duration 2 days includes optional online exam
Process Improvement: Professional
If you’ve attended the Process Improvement Practitioner course (or equivalent) then this course will help you gain confidence in applying more advanced process improvement and change management tools, approaches and techniques Develop the skills necessary to manage the ‘leadership’ of a process improvement activity within an organization Although the case study adopts a quality perspective, it can be understood from all disciplines and therefore the tools and techniques covered during the course are applicable to any process
Duration
2 days
includes optional online exam
These standalone courses also form an important part of our standards-based auditor qualifications, which focus on process improvement. Find out more about our qualifications learning pathway and how you can enhance your auditing skills and earn industry recognized BSI badges of distinction.
12 bsigroup.com/training I 0345 086 9000 I training@bsigroup.com
performance
risk sustainability