In today’s fast paced environment, customers are more demanding and competition more intense. Delivering quality products and services is more crucial than ever for survival and long-term success. Having an internationally recognized Quality Management System (QMS) allows you to enhance organizational performance, increase customer satisfaction and gain a competitive edge.
Identify the structure and requirements of an effective QMS and what this means for you. Gain a thorough understanding of the history and development of ISO 9001:2015, key terms, definitions and the ISO standardized high level structure. You’ll learn to interpret and apply the key concepts and principles of the standard to existing processes within your organization.
Please Note
- This course is delivered in English with English subtitles. For Chinese delivery (English audio with Chinese subtitles), please click here.
- The course features interactive elements, knowledge checks, and comprehension tests. While we provide an estimated duration on the website, the actual completion time may vary based on your progress.
- You'll have access to this course lasting 90 days from activation, allowing you to revisit and review materials whenever and wherever it suits your schedule.
How will I benefit?
This course will help you:
- Identify the key requirements and benefits of ISO 9001:2015
- Manage quality and drive continual improvement
- Take steps to ensure that quality is at the heart of your organization
- Attract and retain customers by meeting their current and future needs better.
Who should attend?
Anyone involved in the planning, implementing, maintaining, supervising or auditing of an ISO 9001:2015 QMS.
What will I learn?
You will learn about:
- Importance and benefits of an ISO 9001:2015 QMS
- Key requirements, terms and definitions of ISO 9001:2015
- Structure of ISO 9001:2015, which incorporates the Annex SL common framework for management system standards
- Main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and 7 management principles.
What will I gain?
On completion, you’ll be awarded an internationally recognized BSI Training Academy certificate.
Enrollment and Access
- Once you've completed your registration and payment, you'll receive a system-generated activation email with password set up instructions.
- The course content can be accessed and reviewed multiple times within 90 days of receiving the activation email.
- For course-related questions or technical issues, please contact:
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- Ms. Maggie Chiang: +886 2 26560333 ext. 139
- Ms. Winnie Tsai: +886 2 26560333 ext. 145
, or email us at Maggie.chiang@bsigroup.com / Winnie.tsai@bsigroup.com
- BSI reserves the right to make final interpretations of course-related policies.
- To learn more about our On-Demand Courses, please visit our website.
