'Huose'?! That was a basic error on our part but what if it had been something as critical as a wrong dimension on a drawing that could have cost your client millions? Without having the robust structure of a quality management system in place within your organization, the probability of errors occurring magnifies, and the knock-on effect of this is a loss of trust.
Read our latest blog article by Ian Richardson, Sector Lead at BSI, and find out why the built environment sector chose to develop its own specific set of additional requirements and clarifications to those within ISO 9001.