What is quality management?

Quality management simply means ensuring the goods and/or services your business offers are always the best they can be. Effective quality management ensures the quality and consistency of your output, making your business more efficient, productive and profitable.

What does a quality management system (QMS) do?

It formalizes your quality management objectives and processes, so it’s easier to replicate what you do well. You can then make improvements where needed and ensure whatever you do or make is of a consistently high quality.

Quality management and your business

Whether it’s manufacturing a component on a production line, preparing food in a local café or creating a training programme for new staff, a QMS helps you improve how you do things. Having an effective QMS can help make your business more accurate and efficient, which in turn can reduce costs and increase profitability.

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Guide to quality management

What does “quality management” mean when we’re talking about business processes? Learn more about how improving quality can improve your profitability.

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Benefits of ISO 9001

Explore how ISO 9001 can guide you through developing and implementing a QMS that benefits your business – and boosts your bottom line.

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Benefits for your business

Benefits of a quality management system

Benefits of a quality management system

  • Boost profit and cut costs
  • Win new business and customers
  • Operate more effectively and reduce mistakes
  • Increase productivity at every level
  • Ensure consistent quality of products or services
  • Improve customer service
  • Boost employee engagement
Shop standards

Client success stories

Fairford Medical

Implementing ISO 9001 helped Fairford Medical win new NHS contracts, unlocking new business opportunities as well as greater efficiencies.

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Shed Grounds Maintenance

See how a small business achieved ambitious growth targets by using ISO 9001 to offer its clients consistently high standards.

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Complete Pool Controls

ISO 9001 enabled Complete Pool Controls to reduce the time it took to complete tender documentation, as well as minimizing errors and reducing costs across the business.

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Next steps guide

Thinking of implementing ISO 9001? This quick guide walks you through the steps you’ll need to follow to implement the productivity-boosting quality management standard in your organization.

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Implementation guide

 

For any organization looking to implement ISO 9001, this comprehensive guide has everything you need. From the principles of the standard to top tips around implementation, start your standards journey here.

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Get in touch

To find out more about ISO 9001 and how a quality management standard
can help your business improve productivity, efficiency and profitability, our friendly, helpful team of experts are more than happy to help any time.

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