ISO/IEC 20000-1:2018 Requirements Training Course

Do you want to add value to your organization and the services you deliver? Then ISO/IEC 20000-1 is for you. It specifies the requirements for an SMS, including how to plan, design, transition, deliver and improve services so they deliver value for you and your customers.  

By attending this course you’ll learn about the ISO/IEC 20000-1 requirements and how to interpret and apply the key concepts and principles of the standard to existing processes within your organization.  

Online training courses: Connected Learning Live
You can attend this training course classroom based and online. Do you prefer the convenience of an online training course? View here for the available dates or read more about Connected Learning Live.

ISO/IEC 20000-1:2018 learning path and combination discount

The ISO/IEC 20000:2018 learning path is modular. You can follow the training courses in all combinations. We would recommend the following order:

 

Stappenplan 1,2,3

 

Besides this requirements training course, the following training courses also be part of the ISO 20000 learning path:

  Training course
1 Requirements training course 
2 Implementation training course
3 Internal auditor training course

Attending several training courses of a learning path is associated with special discounts.

Combinations
Combination of training 1 + 2 
Combination of training 1 + 3
Combination of training 1 + 2 + 3


In-house training course

If more employees need to understand, implement, audit, your management system, training can be delivered at your location. Based on your learning needs we could provide a customized in-house training course for your team.  

For more information about the learning path or in-house training courses, please contact our Training Advisors via +31 (0)20 346 0780 or send an email to training.nl@bsigroup.com

Online training

Do you prefer the convenience of an online training course? This training course is now available via Connected Learning Live. 

Read more about Connected Learning Live