Weaving quality into the DNA of your organization can future-proof your business. Continual improvement is a cornerstone of success leading to improved performance, more client wins, better retention, enhanced customer service, and increased resilience.
ISO 9001 Quality Management System provides a framework for success that complements your business strategy, puts customer satisfaction at the heart of your organization, and empowers your workforce with robust processes and continual improvement.
Key topics discussed:
• Where we are today with the need for quality management in business
• The different aspects of quality management and how this cam impact an organisation
• ISO 9001 Quality Management and the framework supporting continual improvement
• Puritas’ perspective on their experience of certification
Meet our speakers: