Getting started with ISO/IEC 20000
Find out what quality IT service management is all about, how much it can deliver and why ISO/IEC 20000 is good for business.
The first internationally recognised standard for IT service management
The first internationally recognised standard for IT service management
Companies of any size rely on effective IT service management. No matter where you’re based or what you do, your IT services need to be cost effective, reliable, consistent and efficient. You can achieve all of this with ISO/IEC 20000 if you manage internal IT services or provide IT services as an outsourced service provider. Plus you’ll bring ITIL up to standard so that your IT services deliver exactly what’s needed.
We pioneered standards more than 100 years ago and today we’re the market leader. We help over 86,000 organizations ranging from top global brands to small ambitious businesses in 193 countries to gain an edge over their competition. As one of the few organizations that understands standards from start to end, we don’t only assess how well you’re meeting them, we create new standards from scratch and train teams globally to use them and perform better. Our knowledge can transform your organization.