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    ISO/IEC 20000-1:2018

    Concentrix Daksh Services India Pvt Ltd
    Building No. 14, DLF Cyber City
    Sector IT SEZ - 24 & 25A, Phase 3
    Tower C, Unit 2, 5th/6th/16th/17th/18th
    Tower B, Unit 1-5th Floor Gurugram
    Tower D, Unit 3, 5th/6th/11th/17th/20th
    122 002
    India
    BSI logo

    Certificate Number: ITMS 655605
    Scope: Concentrix' IT Service Management System is applicable for the provision of IT Support services such as Service desk, Desktop, Network, Telecom, Server, Database, Backup, Email, NOC, Access, CRM and Application support along with other enabling functions comprising of HR, Procurement, Finance, Facilities, Information Security, Project Management, Legal and its external suppliers to support its business services of contact centre management, business process outsourcing, transaction processing and application development. This is in accordance with the latest version of Service Catalogue. (This Registration covers the activities delivered at the locations shown on subsequent pages of this Certificate)

    Original Registration Date Effective Date Last Revision Date Expiry Date
    2016-09-01 2022-09-01 2025-04-23 2025-08-31