Managing documented information (documents & records) could be a challenging task to any new document control personnel as well as for experienced personnel who need to ensure its conformance and effectiveness.
With the publication of the latest ISO 9001 and 14001 Standards, a generic term of documented information has replaced the common terms of documents and records that have been used for the previous few generations of ISO standards. With the new Standards, they allow for more freedom in determining what types of documents and records that are needed to conform and comply with the requirements. In other words, with the relaxation in the documents and records requirements, it has become less straight forward in knowing what types of documents and records that needs to be maintained and retained by the organizations.
How will I benefit?
Upon completion of this program, delegates are able to:
- Understand how to apply the documented information requirements
- Develop or improve on their current practices
- Apply a practical system that works for their organization.