Learn the requirements
Gain an overview of the concepts, requirements and benefits to using a service management system based on ISO/IEC 20000-1:2018.
ISO/IEC 20000-1 is ideal for any service provider, large or small, who wants to provide assurance in the quality of the services they deliver. It’s commonly used for IT services, facilities management and business services to help ensure effective and resilient services in today’s changing service delivery environment.