The purpose of this course is to provide you with a framework for Internal Auditing training that is based on ISO 19011, Guidelines for quality and or environmental management systems auditing. It is designed to introduce you to the expectations and tools for auditing and to further develop and enhance your skills and knowledge. The modules are designed to assist an internal auditor to function in a professional and effective manner. The generic processes and information provided are able to be used by health and disability service, social services, private providers, organisations, companies etc towards continuous quality improvement.
How will I benefit?
- Learn how to apply sound auditing principles to design, implement and review your internal auditing,
- Learn preparation and planning to carry out an internal audit,
- Learn the auditing principles around conducting interviews, collecting information, determining and delivering findings, and preparing useful reports that result in improvements to internal management systems, and
Learn how to establish an internal audit plan or schedule that supports service delivery and quality improvement.
Who should attend?
Those involved in implementing quality management systems; managers; regional managers, quality managers or those interested in quality improvement.
What will I learn?
To successfully complete the course, participants need to demonstrate accepted understanding and participate in all areas. This includes involvement, attendance, timekeeping, participation, communication, positive teamwork, attitude, interest and enthusiasm. The course culminates in the provision and completion of an internal auditing framework. Learners who complete the course are issued a Certificate of Attendance and Participation.
What is included?
Gain an internationally recognized BSI Training Academy certificate.
