Confident Communication

Level Understanding Duration 2 days

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“Information is giving out; communication is getting through.” - John C. Maxwell.

This two day training course looks at individual communication and provides techniques to improve confidence and ability. It provides basic understanding on the fundamentals of communication and is filled with practical tips for improvement in terms of delivery, receiving, as well as achieving the intended results right first time. There are of activities that will help you learn in a positive and supportive manner.

How will I benefit?

Become a more confident communicator
Be able to select different communication mediums and tools for the greatest impact
identify your personal areas of improvement to work on
Learn techniques for building rapport
Know how to deliver your intended message, apply active listening, and use positive body language
Implement strategies to overcome barriers to effective communication

Our experienced tutors have practical application of the subject matter, enabling them to understand and meet your specific requirements.

- Different types of communication
- How to be a more confident communicator
- How to make fantastic first impressions
- Managing feelings and relationships
- Active listening and responding
- Building rapport
- Personal impact (voice projection, body Language, choice of words, etc.)
- Overcoming barriers to communication
- Communication styles
- How to be more assertive
Anyone who wishes to feel and appear more confident when communicating, seeks to improve their communication skills in the business environment and use the right communication medium for the right situation.
This training course is HRD Corp claimable programme.
On completion, you will be awarded an internationally recognized BSI Training Academy certificate.

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