System Certification

ISO/IEC 20000-1 Service Management

Show service quality is at the heart of your organization

ISO/IEC 20000-1 is ideal for any service provider, large or small, who wants to provide assurance in the quality of the services they deliver

It’s commonly used for IT services, facilities management and business services to help ensure effective and resilient services in today’s changing service delivery environment.

Embed a service lifecycle strategy into your organization

Providing best practice guidance on how to manage your portfolio of services, and so they remain current and add value.

Supports service management frameworks such as ITIL, Agile and DevOps.
Show you’re serious about delivering a consistent and reliable service that continues to add value.
Improve the resilience of your organization.
Respond to increasing service demands in changing service delivery environments.

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