Data protection considerations in the direct-to-consumer business model

With consumers increasingly buying their food online, selling directly to end consumers (D2C) can increase market share and decrease the costs of transacting through retailers. However, it also increases the producers exposure to personal and financial transaction data which must be protected. Our third webinar will provide an overview of the impacts of adopting a D2C model and what pitfalls and risks you need to be aware of and mitigate.

By the end of this webinar, attendees will be able to:

  • Understand the opportunities and challenges of disrupting existing business models in the post-pandemic era
  • Appreciate the evolving international privacy compliance landscape
  • Analyse the privacy and cybersecurity risks and obligations when shifting to a D2C model
  • Understand fundamental privacy questions you should ask yourself and your vendors

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Our speakers

Richard Werran

Richard Werran

Regional Director, Food and Retail Sector, BSI

Richard Werran's food career began as a food technologist and spans 40+ years working in international food ingredient and food manufacturing sectors.

Richard is BSI’s EMEA Regional Director for Food and Retail Supply Chain, an acknowledged expert on genetic modification and a Fellow of the IFST and the Society of Food Hygiene & Technology.

Conor Hogan

Global Practice Lead – Privacy, BSI

Conor oversees our global practice team of data protection and privacy professionals from the digital trust centre of excellence in Dublin, Ireland. His team supports clients from across the world to meet the evolving challenges of privacy and data protection compliance.

Webinar series: Delivering operational cyber-resilience: a critical ingredient for food sector organizations

Even before COVID-19, the food sector was integrating technology in production, increasing use of automation, robotics, AI and other technologies to drive productivity and improve efficiency. The criticality of these operationally focussed technologies accelerated as the market changed in response to the pandemic.

This has provided cybercriminals and hackers with increasing opportunity to impact the sector; creating significant fiscal risk and operational issues across the functionality of the entire C-Suite, ranging from not just the quality and safety of food, but operations within food and beverage businesses including manufacturing, production, transportation and marketing.

Watch the entire series