Essential information about the course
Develop the knowledge and skills required to conduct effective root cause analysis, trace the origin of nonconformities and apply the most appropriate corrective and preventative actions to prevent recurrence. This course will provide delegates with a framework to implement root cause analysis and provides two commonly used methodologies to identify root cause.
How will I benefit?
- Learn how to use root cause analysis methodology and find practical steps to identify the true cause of nonconformity
- Transfer knowledge gained into operational practices which apply the process of RCA
- Implement RCA systems in your organization
- Gain real-world examples of best practice to bring back to your organization
- You will be encouraged to share experiences and knowledge with other attendees to enhance learning outcomes
Who should attend?
Anyone involved in the problem-solving activities in your organization.
Including:
- Senior management
- Technical/Quality assurance
- Engineering
- Production and operations
- Purchasing and supply
- Distribution
What will I learn?
You will have the knowledge and skills to:
- Describe the key concepts of root cause analysis (RCA)
- Explain the intent and benefits of RCA
- Describe a formal RCA process and identify the steps to implement
- Interpret key concepts of different RCA methodologies and distinguish the most appropriate methodology for different types of nonconformities
- Apply the concept of RCA methodologies to a variety of food industry nonconforming situations
- Demonstrate awareness of correct and incorrect RCA application
What is included?
- Training course notes
- On completion, you will be awarded an internationally recognized BSI Training Academy certificate