ISO 7101:2023 Healthcare Quality Management System Implementation

Level Implementation Duration 2 days

Available to book: Instructor led training £1535 + VAT View dates and book now

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Healthcare organisations that prioritise quality management understand its importance; and they incorporate it as a fundamental aspect of their operations. An inefficient Quality Management System (QMS) can waste time, resources and, most crucially, can put patients' lives at risk or discourage them from seeking care. For this reason, it is essential to address it adequately from the outset. Implementing a framework rooted in ISO 7101:2023 aids your healthcare organization in consistently providing and promoting the ongoing enhancement of your healthcare services.

This course has been designed to provide participants with a methodology to help implement a Healthcare Quality Management System (HQMS).

This approach takes into account the organization's context and entails the active involvement of senior management and other stakeholders with relevant responsibilities and authority in crafting and executing the HQMS, guided by the stipulations outlined in ISO 7101:2023

How will I benefit?

This course will help you:

Identify key benefits to your healthcare organization from implementing an effective HQMS
Apply best practice to implementation using proven tools and techniques
To provide health services that consistently meet the satisfaction of the service user experience through a human and holistic approach to service delivery

By the end of the course, you’ll be able to:
- Recognize a typical framework for the implementation of ISO 7101:2023 following the Plan-Do-Study-Act (PDSA) model
- Appreciate the key concepts and requirements of ISO 7101:2023 from an implementation perspective
- Implement the key concepts and people-centred requirements of ISO 7101:2023 based on study scenarios
- Recognize documented information requirements according to ISO 7101:2023
- Establish the use of gap analysis to conduct a baseline review of your current system
The course is especially suitable for:

Anyone from a Healthcare organisation involved in the planning, implementation, maintenance or monitoring of an ISO 7101:2023 HQMS. Ideally with prior knowledge of the standard.
On completion, you’ll be awarded an internationally recognized BSI Training Academy certificate.

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