The Challenge
Gaining credibility to drive engagement and change
Achieving WCC's ambition of a more sustainable future requires effective change management, behaviour changes, accountable governance, adequate resource, the right policies and appropriate engagement.
Set within the context of a challenging financial environment, it's imperative that change is guided by robust planning and clear reporting. In addition, WCC recently realigned its council areas, bringing the services and activities that relate to built and natural resources, and therefore have the greatest environmental impact, largely into two directorates: Communities and Resources. It was important for this to be reflected within the scope of its ISO 14001 certification.
The Solution
A framework for managing risk while bringing credibility through independent assessment
Creating an effective and transparent approach to delivering and reporting meaningful improvements and change.
WCC has successfully maintained ISO 14001 certification since 2006. In 2024, it was recertified under a revised scope to provide greater focus on the two directorates with greatest environmental impact. The standard provides WCC with a clear framework upon which it can manage and monitor its activities and progress towards net zero emissions. And because WCC's compliance with the requirements of the standard are independently assessed, they are in a better position to build credibility with stakeholders and to deliver the changes required.