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ISO 7101 - Healthcare Organization Management
Standard

ISO 7101 - Healthcare Organization Management

Directly addresses today's service delivery challenges with the first international consensus based standard for healthcare quality management.

Define and deliver the roadmap for a systematic approach towards enabling high-quality, sustainable, and safe healthcare services.

ISO 7101 provides a universal set of requirements applicable to any healthcare organization seeking to elevate the quality of its healthcare service delivery, or overarching management system.

It outlines detailed criteria for organizations that strive to deliver safe, timely, efficient, effective, equitable, and people-centred care.

As well as contributing to the well-being of patients, it can also position your healthcare organization as a reliable, resilient, and high-quality service provider in a competitive market.

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Drive continual improvement, focused on people-centred care delivery

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ISO 7101 Healthcare Quality Management System Requirements

Find out about the key principles of ISO 7101 including people-centred care, risk identification, patient safety, and continual improvement.

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ISO 7101 Certification

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Delivering high-quality people-centred healthcare with ISO 7101

Discover how this standard can help your organization improve healthcare outcomes & service experience by fostering a culture of quality improvement.

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    Improve people-centred care by leveraging co-design principles.

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    Improve service user experience and patient safety.

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    Enhance operational effectiveness and cost-efficiency.

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    Strengthen organizational resilience and reputation to extend market reach.

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    Improve employee engagement and workforce retention.

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    Gain alignment with regulatory standards like the Care Quality Commission.

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Why BSI

Helping healthcare organizations deliver quality, equitable & safe services

Enabling healthcare providers to enhance service experience, employee satisfaction & operational efficiency by fostering a culture of quality & safety.

Our focus on ISO 7101 reflects our commitment to advancing equitable, patient-centered care worldwide. Alongside partners like WHO, BSI drives quality improvements and fosters resilient healthcare systems for a fairer society and sustainable future.

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Make lasting change throughout your organization

Knowledge-sharing around standards and best-practice are critical for future success. Contact us to explore how you can deliver best-practice healthcare management.

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