ISO/IEC 20000 Requirements >
To provide an understanding of the requirements of ISO/IEC 20000-1:2018 for anyone involved in defining, planning, auditing, implementing or managing a service management system (SMS) based on ISO/IEC 20000-1:2018.
Learn how to minimize IT disruptions to your business
Learn how to minimize IT disruptions to your business
An efficient IT Service Management system is essential for any business with a reliance on information and communications technology (ICT). ISO/IEC 20000 is the international standard for IT Service Management and can ensure that your business doesn't lose money, time or damaged reputation through IT disruptions.
Our IT Service Management system training course based on ISO/IEC 20000 will ensure that both you and your stakeholders get the most out of your system.