Crisis Management
Crisis management and crisis management planning can protect organizations against complete failure if/when a catastrophic disruption happens. This course explores sudden onset and slow onset crises caused by internal and external issues as well as methods for determining risk to use as a basis for crisis management plans. Delegates will learn about the key elements of crisis management, how to formulate a crisis management plan and how to relate the plan to other continuity plans. Practical matters including how and when to put a crisis management plan into action and determine when a crisis is over are also covered.
This training course combines presentations as well as individual and team activities designed to establish a practical understanding of the elements of crisis management, enabling you to construct, deploy and validate relevant crisis management plans.
This Online Course is available in English.
Please note: the price stated is excluding local taxes.
How will I benefit?
- Understand the distinction between crisis management, recovery and continuity
- Develop incident management and crisis management arrangements for your organization
- Manage incidents and organizational crises by following appropriate plans
Who should attend?
Anyone involved in emergency planning and crisis management.
Pre-requisites:
There are no prerequisites for attending this course, however an understanding of business impact analysis, risk and business continuity would be useful.
What will I learn?
- Describe the type of circumstances where incident and crisis management are relevant
- Explain the key features of effective Incident and Crisis Management Plans
- Identify when Incident and Crisis Management Plans should be used and when to stand down
- Demonstrate use of Crisis Management Plans to deal with a disaster
- Formulate Incident and Crisis Management Plans relevant to their organization
- Invoke and manage an incident or a crisis through the use of a Crisis Management Plan
What's included?
- Detailed course notes
- Lunch and refreshments
- On completion you'll be awarded an internationally recognized BSI Training Academy certificate
